Strengthening County Services: Practical Approaches for Improving Resident Access, Staff Capacity, and Operational Efficiency

The Washington State Association of Counties (WSAC) invites you to a Lunch & Learn session with Maximus exploring practical approaches to improving customer service, streamlining operations, and creating a more connected experience for your residents. Through real-world examples and discussion, we'll examine strategies that help counties meet today's challenges while preparing for tomorrow's needs.

During this one-hour session at 12:00 noon on October 13, county leaders will explore:

• Improving resident access and creating a more connected service experience
• Supporting staff while managing workforce and budget pressures
• Increasing operational visibility and service consistency
• Practical approaches to modernization that build on existing county systems
• Ideas and insights from peers facing similar challenges across Washington counties

Join us for a Lunch & Learn on Tuesday, October 13th at 12:00 PM!

Presenters:

• Rick DiLollo - Managing Director
• Becky Webb - Sr Director Regional Sales

Zoom Link: https://wsac-org.zoom.us/j/82336232912?pwd=k6pD9tE12G1rkqakkkaFT5jRD4arqM.1