The Generational Shift in Software: Why Counties Should Pay Less and Get More in the Era of AI

What this is about
AI has substantially reduced the cost to build, deliver, and customize software. It has also enabled capabilities that did not exist before, all to the benefit of counties of every size.

In this new era, counties should expect three things: Software that costs significantly less. Capabilities that did not exist before. And software customized to the county's needs. This opens a new world of possibility and affordability

Counties and their constituents both benefit. More services are delivered. Better tools for staff. Staff can do more with less and get help keeping up with tasks, requests, and expectations that increase every year.

AI also comes with new obligations. Models drift. They hallucinate. A system that acts on county business must be governed. This means knowing exactly what the AI is doing, controlling what it is permitted to do, and monitoring it while it runs. Every action must be auditable and traceable, with the record available when counsel, a resident, an auditor, or a reporter asks for it.

Why attend?
You likely have a renewal in front of you, a system you cannot replace, or a process your staff sustains with spreadsheets. The costs you were quoted a few years ago reflect an economic reality that no longer holds. You will leave with the questions to ask any vendor, including your current ones.

What to expect

• One hour, structured as a working discussion.
• What counties can do now that was out of reach three years ago, with specific examples
• Why per-seat pricing, multi-year implementations, and change orders for routine adjustments no longer reflect what delivery costs
• What has to be in place before an AI system acts on county business
• What to ask for in your next solicitation, usable with any vendor
• Questions from the room

Reference Article: https://autessa.com/blog/generational-shift-in-software

Join us for a Lunch & Learn on Wednesday, October 28th at 12:00 PM!

Zoom Link: https://wsac-org.zoom.us/j/82246714999?pwd=cRvgba7bho2inJ3QHh6ib8ufArPqDy.1